Water Filtration Repair & Installation in Phoenix

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About Our Water Filtration Repair & Install Services

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There are several different types of water softening and filtering systems that are found in homes, including salt-based ion exchanges, salt-free units, dual-tank, reverse osmosis (RO), and magnetic descaler softeners. Below is an overview of these softening systems, including repair and installation details.

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Water Softeners & Purifiers We Service

If you’re having problems with any of the systems listed below, please reach out to our team.

Dual Tank

Dual Tank

Dual-tank water softening systems use a recharging mechanism that is designed to disconnect from the water; meaning that it is out of commission during this cycle period. Because of this, regenerating the system is normally set to happen at…
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…nighttime. A regular issue with dual tank systems is that if water is needed during the regeneration cycle, there may be a problem in getting it. One way to counter this issue is to have a dual tank system installed with two resin tanks as opposed to one. This will allow for one tank to always be available to provide fresh water even if the other one is in its regen cycle.
Reverse Osmosis

Reverse Osmosis

Reverse osmosis is a water purifying technique that removes ions, molecules, and large particles from water using a semipermeable membrane. Not only does RO remove all contaminants and bacteria, it also makes your drinking water taste…
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…great. There are usually a number of steps in the RO process, these include filtering out sediments, trapping particles, and any metals, such as rust and calcium. In some systems, a second sediment filter may be used. There’s also an activated carbon filter, which is designed to trap organic chemicals and chlorine. This is also a thin-film composite membrane. Optionally, there may be an ultraviolet lamp used to sterilize any microbes that escaped the filtration process.
Salt-based Ion

Salt-based Ion

Salt-based ion exchange water softeners cycle household water through two different tanks. One of the tanks has a special resin bead system, while the other is filled with brine. The iron exchange principle is the process of softening hard water by…
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…substituting sodium for hard minerals within it, such as calcium, iron, and magnesium. A downside to this type of softening unit is the salt is added to your drinking water; which the FDA deems, “very low sodium.”


Salt-free water softening systems regenerate using a potassium chloride salt substitute, as opposed to using sodium. This type of water softening unit is ordinarily a better option for people who do not want to increase their daily salt intake…
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…Like its magnetic water softening cousin, a salt-free unit also is a descaler; it doesn’t reduce hard water minerals, instead, it prevents minerals and scale buildup from being deposited around the surface areas of appliances and fixtures that use water or within the piping.
Magnetic Pipe


Magnetic water softeners are descaling systems; however, they are considered somewhat controversial. These types of systems use an electronic descaling technique that sets a magnetic field to the incoming water pipe; changing…
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…the electromagnetic properties of calcium carbonate minerals. This process repels minerals and calcium buildup and prevents damage to pipes, fixtures, and appliances throughout your house. This water softening technique is not considered to be as effective as tanked systems.
Water Softener Repair
Water Filtration Repair

Some of the most ordinary problems that homeowners have with the water softeners include blockages, salt bridges, resin beads, issues with the motor, and user error. Blockages, for example, happen when debris and calcium buildup gets stuck within the piping system; preventing water flowing as normal. This is more often than…
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…not caused by calcium and magnesium buildup, which can also be caused by an accumulation of salts and other minerals flowing through the system. The most prevalent places to find debris blockages is in the filter screens and brine line. you’ll know that you water being blocked because there will be a significant decrease in water flow throughout your home’s faucets.

Salt bridges happen when sodium builds up inside the tank and triggered by sodium forming into hard piles of deposits in the tank’s base. If you’ve noticed that your water isn’t as soft as it used to be, this is a pretty clear sign that your salt-based ion unit has a salt bridge. If you do have a salt bridge, it could prevent your system from entering its regeneration cycle. The good news is that salt bridges are easy to fix by reaching down or using an apparatus to break up the buildup.

Resin beads are only found in salt-based systems and they can oftentimes be the cause of a softener that doesn’t work properly. One way to know if your resin beads aren’t working properly is by inspecting the water for any bead break up, which will look like small particles that sink to the bottom of your glass. This is a relatively easy fix, as replacing or cleaning the beads is a simplistic task. A plumbing professional will be able to quickly identify and fix a resin bead issue.

Like with any appliance that has a motor, there is a potential for it to fail. One of the best ways to keep your motor running like new is to perform periodic maintenance. However, when the system fails, the motor is often the prime culprit. By contacting a water softener specialist when your system breaks, you’ll quickly be able to determine if you have an issue with the motor and get a recommended fix (if possible) or new model that will handle your family’s water demands.

Water Filtration Installation
Water Filtration Installation

Size is generally one of the biggest issues with choosing a new water softening system. You want to ensure that when you buy one it will handle all the demands that you and your family have in regards to fresh water. It’s important to note that the physical size of the unit is not necessarily one that can produce more…
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…water or one that does a better job of removing hard materials from the water.

When purchasing a new water softening system they are routinely rated by the number of grains of hardness that they can separate from water in between regeneration cycles. Ideally, you should look for a unit that will go three days or more between charging.

One of the easiest ways to calculate the size of a softening system that you need is to multiply the number of people living in your house by 75, which is the average number of gallons of water that people use on a daily basis. Then take this number and multiply it by the GPG, also known as the grains per gallon of hardness, that is within your water to calculate the entire household’s water needs.

Some of the features and controls that you want to have with your new water softening system include being able to set the regeneration cycle, such as how long the cycle will take and when it will run, and keeping track of the amount of water and salt needed during recharging. Timer controls are internal clocks that automatically recharge the unit at the day and time specified. Finally, there are DIR controls, also known as demand initiated regeneration, which senses when the system needs to be recharged and does it automatically based on user demand.

When buying a new RO system, there are a lot of options for consumers to consider. For example, you can select your water filtration system based on the contaminants that it filters out. Some units do a better job of blocking bacteria, chlorine, copper, fluoride, iron, and lead than other systems. Additional features include automatic shut-off, filter indicators, plus twist and lock designs. When buying a new RO water purifier, you’ll spend between $300 at $1,000 just for the hardware, not including installation.

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If you think that there’s a problem with your water filter unit, give our team of expert plumbers a call to assess the situation. We arrive with the right tool in hand so that we don’t have to make a second visit for a simple fix. When possible, we try to save you money by repairing your existing system; however, in the situation where a repair is not feasible, we will help you with selecting a new unit that will handle your water needs. Contact us today to request an online estimate.

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